FAQ-Frequently Asked Questions
How do I make an appointment?
We are here for you when you are ready to take the first step. You can contact us by phone at (941) 363-6004. If you receive our voicemail we may be assisting someone else. Please leave us a message and we will call you back within 24 business hours.
You may also reach us by filling out our contact form and we will reply via email.
Please make sure you type your name, phone number and email correctly as we will not be able to reach you without the proper information. We are also unable to leave a message if your voicemail is full or it is not set up. Please check your spam folders/spam voicemail for our reply.
What should I expect at my first session?
Prior to your first session our friendly staff will help you complete our intake forms and connect to our patient portal. Once you complete these steps your provider will reach out to you with an appointment.
The first session is a time to meet your therapist, discuss your concerns, and set goals for therapy. During this time you will also be able to gauge if the therapist is a good fit. Your therapist is also making this determination.
"Goodness of fit" is one of the most important aspects of therapy. If you don't feel comfortable with the therapist or their approach, that is okay! We are here to help and are happy to link you to another provider in our group or in the community.
What is the cost of therapy?
Sessions typically cost $165/session but may vary based on the individual provider or length of sessions. Extended sessions for more intensive work are billed by the quarter hour.
Do you accept insurance?
We currently accept:
Medicare (and all Medigap plans)
Medicare Advantage PPO plans on an out of network basis (we will bill on your behalf but your out of pocket cost may be higher as we are out of network).
TRICARE (Out of Network)
We can help you utilize any out of network (OON) benefits you may have with your commercial healthcare plan.
Can I pay for therapy without insurance?
Yes, we accept payment in the form of cash, check, Visa, Mastercard, American Express, Discover, and HSA/FSA cards.
We can help you use any out‑of‑network insurance benefits you may have with a commercial plan.
Some folks prefer to pay privately for many reasons. These reasons can include finding the right fit with a therapist, not wanting insurance involved in the process, and more.
We are here to help and can offer a sliding fee scale to those without insurance who qualify financially.
*Those with Medicare cannot opt out of insurance when seeking care from a provider that accepts Medicare assignment.*
What is your cancellation policy?
We ask that clients contact us within 24 business hours in order to cancel without penalty. Late cancellations or missed visits will incur a $75 fee.
What are your business hours?
Sessions are scheduled by appointment only. Our general business hours are Monday-Friday.
We offer daytime and evening appointments to meet your needs.
Each therapist keeps their own schedule and will schedule with you directly.
Our administrative assistant is available after 430pm.